Find answers to common questions and learn how to get the most out of CoSupport AI
Learn the basics and set up your account
Manage your subscription and payments
Connect with your existing tools
Configure AI behavior and automations
Keep your account and data secure
Solve common issues quickly
You get full access to the Professional plan for 30 days after signing up. No credit card required. At the end of your trial, you can choose to continue with a paid plan or switch to the free tier.
You can cancel anytime from your account settings under Billing. Your subscription will remain active until the end of the current billing period, and you won't be charged again.
Your data is retained for 30 days after cancellation. Within this period, you can export your data or reactivate your subscription. After 30 days, your data is permanently deleted.
We currently support Zendesk, Freshdesk, and Salesforce Service Cloud. Our AI processes tickets from any of these platforms and generates automated responses based on your configured guidelines.
If CoSupport AI doesn't resolve at least 60% of your tickets within 60 days, contact us for a full refund under our 60-Day Money-Back Guarantee. Provide your ticket volume and resolution data to process your claim.