Purchase AI credit packs once. Use them within 30 days. If CoSupport AI doesn't resolve 60% of your tickets in 60 days, we'll refund your purchase — no questions asked.
Try AI customer service automation risk-free
30-day validity from purchase
For growing support teams ready to automate
30-day validity · ~2,000 credits
100 free credits included · No credit card required
For large-scale customer support operations
30-day validity · ~10,000 credits
100 free credits included · No credit card required
Choose a credit pack that fits your ticket volume. One-time payment, no subscription.
Credits expire 30 days after purchase. Buy more packs anytime — no auto-renewal.
If we don't resolve 60%+ of your tickets in 60 days, full refund — no forms, no hassle.
If CoSupport AI doesn't resolve at least 60% of your tickets within 60 days of your first credit pack purchase, we'll refund your entire pack — no questions asked, no forms to fill out.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| AI Credits | 100 | 2,000 | 10,000 |
| Credit Validity | 30 days | 30 days | 30 days |
| Helpdesk Connections | 1 | 3 | Unlimited |
| 40+ Languages | |||
| Agent Assist | |||
| Auto Operations | |||
| AI Model Training | Basic | Custom | |
| Analytics | Basic | Advanced | Custom |
| Support | Priority | Dedicated CSM | |
| SLA |
One AI credit is consumed each time CoSupport AI generates a response to a customer ticket. One ticket may generate multiple AI responses if the conversation has multiple turns.
No. Credit packs are one-time purchases. They do not auto-renew. When your credits run low, you can purchase another pack anytime. This gives you full control over spending.
Credits expire 30 days after purchase. Any unused credits are forfeited at expiry. You can purchase a new credit pack at any time.
We support Zendesk, Freshdesk, and Salesforce Service Cloud via OAuth integration. Enterprise plans include custom integrations on request.
If after 60 days your AI resolution rate is below 60%, contact us and we'll process a full refund of your credit pack purchase — no forms, no hassle. Our goal is to make sure CoSupport AI actually works for you.
Yes. You can purchase additional credit packs at any time. New packs start their own 30-day validity period.