Empower your support agents with real-time AI suggestions that draft perfect responses instantly. Agents approve, edit, or rewrite—while the AI learns from every interaction to get smarter over time.
Real-time AI copilot that sits alongside your agents and suggests perfect responses instantly
Customer:
Hi, I need to change my subscription from Basic to Pro plan. Can you help me with that?
10:42 AM
Hi Sarah! I'd be happy to help you upgrade to the Pro plan. This will give you access to all our premium features including advanced analytics, priority support, and unlimited integrations. The price difference is $15/month. Should I proceed with the upgrade?
As soon as a customer sends a message, CoSupport AI instantly analyzes the conversation context, customer history, and intent to understand what response is needed.
Our AI searches your knowledge base, learns from similar past tickets, and drafts a contextually appropriate response that matches your brand voice and support policies.
Agent reviews the suggestion with one click, edits if needed, or writes their own. Every action—accept, edit, or reject—teaches the AI to provide better suggestions next time.
Designed to make agents faster, more consistent, and more effective
Suggestions appear instantly as customers send messages. No waiting, no delays—just instant, relevant AI-crafted responses ready for review.
Full editing capability lets agents personalize every response. Add customer details, adjust tone, or completely rewrite—the AI supports, never replaces.
Every accepted edit, every rejection, every custom response teaches the AI. The system gets smarter over time, learning your preferences, policies, and style.
Industry-leading accuracy means agents can trust suggestions. High acceptance rates mean less typing, more resolved tickets, and happier customers.
Suggestion engine supports 40+ languages. Customers write in their language, agents respond in yours—the AI handles the translation seamlessly.
AI draws from your docs, FAQs, past tickets, and product info. Suggestions are always grounded in accurate, up-to-date company knowledge.
Real results from real support teams using CoSupport AI
Faster Response Time
Suggestion Accuracy
More Tickets Handled
Agent Satisfaction
Traditional AI replaces agents. CoSupport AI empowers them. Agent Assist is a copilot that handles the routine so agents can focus on what matters most—building relationships and solving complex problems.
Repetitive queries handled by AI. Agents focus on interesting, meaningful conversations that use their skills.
New hires can handle complex tickets on day one with AI suggestions guiding them to the right responses.
Every customer gets the same high-quality, policy-compliant response regardless of which agent they talk to.
One-time purchase credits with 30-day validity. Pay only for what you use with transparent, predictable pricing that scales with your business.
Discover the full suite of CoSupport AI capabilities
Join 500+ companies using CoSupport AI Agent Assist. Start your free trial today—no credit card required.
60-day money-back guarantee • No credit card required