Transform your customer support with intelligent automation. CoSupport AI classifies, routes, and resolves tickets automatically—reducing response time from hours to seconds while maintaining 85%+ accuracy.
A powerful 3-step process that transforms incoming chaos into organized, automated resolution
Incoming tickets are instantly analyzed and classified using advanced NLP. Our AI categorizes each ticket by complexity level—L1 for simple queries, L2 for complex issues, and L3 for escalated cases requiring senior attention.
Using Retrieval-Augmented Generation (RAG) architecture, our AI searches your knowledge base and ticket history to generate accurate, context-aware responses tailored to each specific situation.
Based on classification, the system either generates and sends an automatic response, routes to the appropriate team, or escalates to human agents with full context for seamless handoff.
Everything you need to automate ticket resolution and deliver exceptional support at scale
Automatically categorize tickets by complexity level. L1 tickets get instant resolution, L2 gets intelligent routing, L3 triggers escalation with full context.
Retrieval-Augmented Generation ensures responses are grounded in your actual knowledge base—accurate, consistent, and always up-to-date.
Generate and send accurate responses automatically. The AI drafts responses that match your brand voice and support policies perfectly.
Complex issues seamlessly escalate to human agents with complete context, previous tickets, and recommended actions—no information lost.
Machine learning continuously improves classification and response accuracy based on agent corrections and feedback loops.
Resolve tickets around the clock, even during peak periods and holidays. No more ticket backlog or delayed responses.
Connect with your existing helpdesk in minutes. No code required.
Sync tickets, automate responses, and route based on AI classification.
5-min setupAutomate ticket triage and responses with Freshdesk integration.
5-min setupConnect CRM data for personalized, context-aware responses.
5-min setupIntercom, HubSpot, and 50+ other platforms supported.
API availableTickets Resolved Automatically
Classification Accuracy
Faster Resolution Time
Day Money-Back Guarantee
One-time purchase credits with 30-day validity. Pay only for what you use with transparent, predictable pricing that scales with your business.
Discover the full suite of CoSupport AI capabilities
Join 500+ companies using CoSupport AI to transform their customer support. Start your free trial today—no credit card required.
60-day money-back guarantee • No credit card required